FAQs: Frequently Asked Questions
- How quickly are orders delivered? Due to regulations, Sparklers can only be shipped via ground shipping. We say sparklers will arrive to you within 2-5 business days with priority shipping. We ship from Texas.
- How much is shipping? We offer free standard shipping on all orders!
- What size sparklers do you recommend for a wedding? The 36" sparklers will last the longest and give you the most possible time for great pictures.
- Can you deliver directly to my venue? Definitely, just put the wedding address in as the shipping address.
- Do you ship to PO Boxes? Unfortunately we cannot ship most orders to PO Boxes.
- What shipping carrier do you use? Typically we ship via UPS Ground.
- What if sparklers arrive damaged? Please contact us via chat or email and we will figure out the best solution!
- What is your return policy? Due to the nature of sparklers they cannot be returned. This is to ensure the safety of all our customers and guarantee that the sparklers have not been tampered with. Other products may be eligible. Please refer to our return policies.
- Do you offer any discounts or coupons? Yes please subscribe at: https://ultrasparklers.com/pages/textmarketinglist